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Job Title: Software Engineer-Linux Graphics & Display Development               
Job Description        Education and Skills        Years of Experience
"Should have 3+ yrs of experience who has good technical skills.
1. The candidate should have very sound kernel level knowledge in Unix/Linux and C/C++ programming.
2. 3D graphics rendering and hard core 3D math skills, OpenGL/ES, DirectFB, SDL based on PowerVR graphics engine.  Good understanding of DTV and STB display architecture on different TV encoder and HDMI.  In depth understanding of assembly code on at least one platform and ability to optimize or choose algorithm to obviate optimization
"        Bachelor degree or above major in Electronics or equivalent such as Computer Science etc          5-7 ye

[ 本帖最后由 ericawangqi 于 2007-12-12 10:02 编辑 ].

Job Title: Software Validation Leader-Embedded, RTOS, STB


"- Strong programming skills in C and/or C++ & Linux
- Strong software architecture and design skills, including Use Case* based design and Testing methodologies
- Testing methodologies, Test Plan preparation, Test case writing
- Strong debugging, analytical and problem solving skills
- Passion for Software Quality excellence with strong written & oral communication skills
- Knowledge of Graphics (2D, 3D), OpenGL, DirectFB, media processing and digital television systems would be an added advantage
- Exercise skill in identifying risk areas, and concentrating efforts in those areas would be an added advantage"        Bachelor degree or above major in Electronics or equivalent such as Computer Science etc          5-7 years

[ 本帖最后由 ericawangqi 于 2007-12-12 09:57 编辑 ].

Job Title: Software Validation Engineer-Embedded, RTOS, STB


"- Strong programming skills in C and/or C++ & Linux
- Software architecture exposure with design skills
- Testing methodologies, Test Plan preparation, Test case writing
- Strong written & oral communication skills
- Knowledge of Graphics (2D, 3D), OpenGL, DirectFB, media processing and/or digital television systems would be an added advantage "        Bachelor degree or above major in Electronics or equivalent such as Computer Science etc          1-3 years

[ 本帖最后由 ericawangqi 于 2007-12-12 09:57 编辑 ].

Job Title: Oracle Applications DBA


"EXPERTISE : Oracle Applications DBA



"        " - Sound knowledge of Oracle Applications Administration
- Cloning of instances
- Applying EBS and Oracle RDBMS patches
- Trouble shooting day to day problems
- Handling user requests
- Comfortable with Unix operating system commands for day to day administration"        Candidate should have worked for 1 to 2 years as Oracle Applications DBA

[ 本帖最后由 ericawangqi 于 2007-12-12 09:58 编辑 ].

Job Title:GM-OPS

"Develop strategy for  identifying  processes that can be off shored – existing and new clients
Solutioning for new clients and new processes of existing clients
Will be resposible for business development and P & L of WBPO business,
Ensure COPC/ BS7799 and other security procedure as specified by the Risk and Compliance team, are adhered to.
Represent the location in internal and external forums for providing visibility to  the location achievements/ improvement areas.
Front end client visits and lead site level initiatives.
Work closely with other functions to implement appropriate operational standards.
Conduct an open house once a month where employees can voice their opinion on operational / compliance /administrative issues.
Communicate the action plans and initiatives undertaken by the Management Team and other LHs at appropriate intervals.
In addition to this, conduct Location Council meetings, at least once a month where employees can voice their opinion on operational/ administrative issues such as :
1. Facility Management - Housekeeping, Visitors hospitality, food ect
2. Employee issues and concerns
3. Any other operational issues
Own and continuously improve transition methodology
Manage operations for the processes owned & Provide functional support and direction to the reportees on customer support needs
Project planning and execution – Prepare overall transition plan, track progress, manage transition related issues, milestone reviews, manage process ramp up and stabilization
Relationship management – Build relationships with customers and look for opportunities
Develop KPI for processes – work closely with stake holders and negotiate KPIs and reporting structure for processes .
Responsible for creating SOP
Monitor the performance of the team and coach them, if required
Initiate and guide the team in Quality audits and improvement projects

"        "Strong interpersonal and influence management skills
Ability to work and communicate with people across organizational units
Ability to manage team consisting of highly skilled team members
Ability to think strategically and translate strategy into action plans
Strong analytical skills with an ability to problem  solve with a win-win negotiation approach
Ability to lead people on large, multi-functional efforts
Willingness to work in shifts
Good analytical ability.
Mindset of excellent process execution & continuous improvement.
Execellent MS office knowledge - excel (incl Pivot),
Knowledge of Accounting concepts & principles, US GAAP, Sox/SAS Compliance, ERP & other software applications will be an added advantage.
Attention to detail/ Comfortable with MS – Excel and number crunching
High level of mental maturity and Customer Service skills
Execellent written & verbal communications including ability to make very good presentations.
Understanding of end to end business and F&A processes incl exposure to quality.

Total Experience - Between 12-17 years post Qualification.Min. 5 yrs of exp in an international BPO.       MBA/CA / ICWA / CPA.

Job Title:Senior Manager/ AVP


"PRINCIPAL RESPONSIBILITIES
A.Service Delivery
Responsible for overall service delivery
Managing large team of multiple processes in the location and ensuring SLA’s and Matrices for Productivity and Quality, are met.
participate in client and management  business reviews (QBRs/MBRs)
Carry the revenue and profitability target as decided by VP operation
Involve himself/herself from the  time of sales pitch and ensure smooth transition.
Plan for the ramp up requirement, ensure onsite readiness from the people, process ,infrastructure and technology perspective.
Manage strong customer relationship to ensure any escalation is managed well.
Responsible for implementing tools and methods as per internal WBPO requirements
Focus on stabilizing the process and meeting the customer expectation while optimizing the cost.
B. Process Improvement
Drive process improvement measures like GB,Lean,Six Sigma. And drive Projects on quality improvements.
Create and implement best practices across all processes
Present best practices of the processes to the prospective customer.
C. People
Provide functional support and direction to the team on customer support needs.
Manage attrition and ensure succession planning
Plan career progression for employees. Prepare robust plan to track the career aspirations of top performers of the processes.
Responsible for overall team leadership
"        "CRITICAL SKILLS REQUIRED
Technical
Strong domain knowledge and experience of the Finance and Accounting field
Must have excellent understanding of Local GAP including US/UK/European and Korean GAP
Advanced knowledge of PC technology-DOS, applications and online tools especially Excel
Expert knowledge of  service procedures
Strong analytical skills with an ability to solve complex problems.
Behavioral
Very high Achievement orientation. Should demonstrates determination and sustained energy in the face of a impediments to set and meet challenging targets.
Ability to think strategically and translate strategy into action plans.
Very high on commitment to excellence. strives for perfection creates efficient processes and streamlines the existing one
Strong planning and execution ability
Must have the ability to drive change
Excellent English written and spoken communication skills
Demonstrated Experience of handling large teams/ departments
Very high customer orientation
Strong interpersonal relationship skill.
Candidate Specifications
Must be an Accountant Professional (equivalent to CA/ICWA) or an MBA Finance from a premier institute
6 - 12 years of  Post Qualification experience
Experience of a BPO industry/Shared services centre would be an added advantages.

6 - 12 years of  Post Qualification experience.

Job Title: Manager - Operations


"• Worked as individual contributor in sales / procurement / Call centre  desirable
• Prior experience of leading a big team. This position will lead about 25 FTEs
• Excellent communication skills and proficient in English and Center specific language(s) - Mandarin, Korean, Japanese.
• Good Analytical Skills
Bachelor Degree        4-6 years experience.

Job Title: Asst. Manager - IT Helpdesk



"Should have knowledge on Contact center IT Infrastructure setups
Identify & Interact with vendor / External Agencies to recommend new technology and tool deployment.
Understand the operations team requirements and work accordingly
Work with the Helpdesk teams and the location IT Operations teams to ensure client deliverables (Process setup, Servers up-time etc.) are met on time.
Co-ordinate with Project Management team for project execution.
Carry out comprehensive testing before deploying new services.
Strategy and standardization of Computing Infrastructure involving Desktop, Laptop, Servers and Storage.
Prepare design documentation including user manual, administrator manual, recovery options and recovery procedures.
Minimize escalations by providing quality service on time                                                                                    Understanding of customer service
Excellent spoken English and communication skills
Excellent listening skills
Team player
Reasonable analytical skills
Understanding of job profile applied for
Situation handling skills


BE/ Graduate with relevant IT certifications, 3 Years Diploma in IT        1-2 years of IT experience with MCSE /MCP.